LG
Lionel G
1 reviews | Active since Jul 2014
27 Feb 2025, 20:10
From one of your oldest most loyal customers.
What happened to Vodacom?? They used to have the best service, the best cotracts, the best deals. Now, When I need to renew my contract (upgrade), suddenly I have to pay more than double because they don't have cellphones part of the contract like always? Even Cell C has that for crying out loud. And the so called sales person sarcastically smiles at me while I tell her I can's believe my ears. Way to treat a customer that has ALWAYS had his contract with you. That's more than 25 years by the way. Guess I will go somewhere else, like the Vodacom sales person suggested.
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Replies (1)Vodacom's replyOfficial
28 Feb 2025, 07:34Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Feb 2025, 07:34
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
