IV
Isak V
1 reviews | Active since Mar 2010
17 Aug 2021, 14:48
From lime to lemonade in no time!
I wanted to down grade one of my business contracts and was really looking up to going to a Vodacom branch to do this. I've decided to go to the Tygervalley Branch as the shop it at an entrance. When I got there I was very disappointed that the branch was closed and I took the task to go into the Mall on to look for the other branch inside. By the time I found them I was really very negative and frustrated. As I walked in a friendly gentleman asked me if he could help me. His approach immediately changed my mood and all went well without any hassles, I left with much more than what I went there for and with a happy heart.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
18 Aug 2021, 06:55Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply18 Aug 2021, 06:55
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
