VB
Vinod B

1 reviews | Active since Oct 2017

05 Dec 2017, 16:08

From last Sunday i app**** for new data contract but no is responding me.

I went to Vodacom Store at Tygervalley on Sunday 3rd December 2017, for new data contract with them. i submitted all the documents for contract. they told me that once we got approval from higher authority you will got your contract, i called 3 times a day from Monday, whenever i call to store, lady Chene Muller ask me for documents (i have submitted all required documents at the time of form filling). Today is 5th December i called them 7 times since morning and every time i got reply that your application is send for review.

If you are not interested to work or providing services, dont' waste customers time. tell straight forward that we cant....... i can go with other service provider.

0
Replies (2)
Vodacom
Vodacom's reply05 Dec 2017, 16:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 Dec 2017, 10:48
Official

Dear client,

As per our recent conversation,

We thank you for bringing it to our attention and do apologise for the inconvenience.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

SS