From Good to Worse

Ive had a vodacom contract for the past 4 years. My contract is ending this month august 2019. I informed them a month earlier as they instructed to inform them of my intention to cancel. I called 5 times where each consultant told me that my contracted was terminated but only to find out 3 weeks later it wasnt . N now i am olbliged to pay for September for what i dont knw. Since the ordeal i could not recieve calls or make them. Later went to the vodacom shop for assistance but they failed to help me. I had to ask someone to help and fortunetly they did assist. From one problem to the next now the problem i have is that caller id of incoming calls are hidden. I did my part as a loyal customer but they are employing *********** agents who fail to do their work. #its always a problem when you have to cancel a contract with vodacom