from frustrated to mad as HELL!!

<p>Orginal complaint posted 14 Sep. Follow up review posted 23 Sep which stated: I got a sms notifying me of my query and who will be sorting it out. I then received a call informing me that I will be getting refunded for all transactions linked to this query. It would take 3 business days. Its now the 23rd Sep and 7 business days later with NO REFUND refelcting in my account. The frustration is rapidly moving towards moving to another provider. Please sort this out ASAP Vodacom!!</p> <p>Now its the 27 Sep and havent even heard from Vodacom in any form. What a suprise still no refund as promised.......</p>