From capped to uncapped without any reason

<p>In November/December 2014, I took three data contracts with Vodacom, at R 99 for 2 Gig per month. For almost 15 months, these contracts were capped at 2 gig, often running out of data before the end of the month and then on the first of the month, data was available again. I gave these data cards to family as gifts in order for them to stay connected via social media.</p> <p>During June 2016, my Vodacom account was suspended and when queried I was informed that I had 16000 rands worth of data usage which was unpaid. R 6000 for one month and R 10 000 for the following month. When I queried this, as I had capped contracts, I was informed that this specific card had never been capped which was amusing because it had run out of data on previous months. Also, all of a sudden for two months the data limit was exceeded.</p> <p>Vodacom was to look into the matter and I have just been informed that their inquiry has been completed and I have to pay the R 16 000 before my service will be renewed.</p> <p>My question is this, how does a capped data card become uncapped after +- 15 months of use and who else has experienced this? I have heard that there is other people out there who has experienced this apparently because Vodacom performed some software upgrade or something, causing the cap being removed from some accounts.</p> <p>Well I am done with contracts in SA. Everywhere the consumer turns to these days he is *****ed by the big corporations.</p>