From canceling to getting more for less
This review is purely based on the experience I had with a gentleman who works in the cancelation department. Siphiwe assisted me with such honesty and purity. I wanted to cancel instead of upgrade, he assisted me in bringing my package amount down and giving me more for less. Thanks Siphiwe, Vodacom needs more of you!!! Rezante
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Vodacom's replyOfficial
08 Aug 2020, 16:07Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Vodacom's reply08 Aug 2020, 16:07
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team