CK
Chris K
1 reviews | Active since Mar 2020
01 Oct 2021, 14:46
From best to worst ISP
From best to worst Fiber ISP. Cannot even send out a technician to fix a faulty router regarding packet loss.. I can't even game online, hence why I got fiber.
Vodacom, do not think that I'll continue with tour services when my contract ends. I would rather pay double for excellent service by private ISP's than continuing using your services.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
02 Oct 2021, 09:45Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Oct 2021, 09:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
CK
Chris K's updateReviewer Update
02 Oct 2021, 17:00Ag, I'm not holding my breath on that one. Thanks though.
CK
Chris K's update02 Oct 2021, 17:00
Reviewer Update
Ag, I'm not holding my breath on that one. Thanks though.
Vodacom's replyOfficial
12 Oct 2021, 12:41Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per SR***, our records indicate that the query was resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply12 Oct 2021, 12:41
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per SR***, our records indicate that the query was resolved. Regards Consumer Website Team
Best regards,