JE
J E
1 reviews | Active since Jan 2020
14 Jan 2020, 07:15
FROM BAD TO WORST
WHY IS VODACOM USING YOUR AIR TIME WHILE THERE IS ENOUGH DATE (WHATUP BUNDLE) EXT. THIS HAPPENS NOW NEARLY A YEAR AND LONGER. IS VODACOM *****ING OUR MONEY BY JUST TAKING THE AIRTIME FOR NO REASON?. WHY IS YOUR CALL CENTRE ONLY ON PROMPTS AN THE USELESS "TOBI" ROBOT COUNSELLOR IS USELESS, PLEASE GET RID OF IT.
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Replies (2)
Vodacom's replyOfficial
14 Jan 2020, 07:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jan 2020, 07:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JE
J E's updateReviewer Update
04 Feb 2020, 16:21DEAR VODACOM WEBSITE TEAM 14 JAN 2020 - TODAY IS 04 FEB 2020
I AM STILL WAITING FOR YOUR CONSULTANT TO CONTACT ME
I AM STILL WAITING FOR YOUR CONSULTANT TO CONTACT ME
JE
J E's update04 Feb 2020, 16:21
Reviewer Update
DEAR VODACOM WEBSITE TEAM 14 JAN 2020 - TODAY IS 04 FEB 2020
I AM STILL WAITING FOR YOUR CONSULTANT TO CONTACT ME
I AM STILL WAITING FOR YOUR CONSULTANT TO CONTACT ME