1 reviews | Active since Jul 2016
From bad to worse - AutoPage to Vodacom
<p>NA024016-7 | Account number | Account was appartly taken out at an Auto Page branch in Cape Cate (i renewed the original contract) i received how many bills after telling them that the account should not go over the subscription for the data - i got account of R1000's and it should have ponly been R109 per month - so i cancelled the debit order and i cancelled the contract and i paid them montly in advance after phoning and asking how many month is left - now they keep on bugging me for R109 - its not the money but the principle - show me i owe the money to you - give me a recon of the last two years and i will pay if its due | sorry mam we cant we dont have any records when we took over auto page | i'm a Red Advantage Cell phone holder and spent a bit of money with Vodacom every month and now this terrible Auto Page is back just wearing Vodacom colors - worse company i have ever dealt with in my life and it does such a lot of brand damaging. so Vodacom your letter to treaten me to hand me over for the R109 does not impressed or concern me much... as per the law please provide me with a recon of the payments made and also show me what month is outstanding and then i will pay you your R109. my renewal is coming up with your company and i might just be a number to you.... but all your numbers will dissapear if you dont treat your customers fairly - so pelase supply what is needed for me to pay your R109 and get rid of the bad taste that Auto Page and Vodacom has left in my mouth. please also not on my other accounts 3 of them that NO ONE is to phone me to renew any of my business with you. was your customer thank you</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
