From bad to worse

Yep. Its me again..two days ago you gave us a reference number. Same story for now nearly 4 months! We still cannot use a contract that we are paying for. Ive copy and pasted your standard pathetic response below, together with the complaint so I dont have to explain it again for the umpteenth time. To save you time... Please give a proper resolution.

P.S. adding a little advert to punt your pathetic service is ********** marketing... Why on earth would we want another deal when you take nearly 4 months to solve a problem. That we are taking the financial knock for.

Hi Hazel

Please note that we made contact with Patrick and assisted with the query. We escalated the query to our networks team for further investigation. We apologize for the inconvenience.

Did you know you can manage your account, view balances, purchase bundles, view and send invoices and statements, view data usage online? Simply visit our website on www.vodacom.co.za or download the My Vodacom App and register for our Self-Help Services or dial *135#. Vodacom