lM
lerato M
1 reviews | Active since Jun 2015
08 Dec 2020, 21:57
from bad to worse
I'm so tired of this company i spoke to more than 10 agent but to no avail, i just want to cancel my contract with this stupid company that careless about their client but are up to date with their debit order. No one told me about the cancellation process no bother to inform that I must tell them remind them that our contract ended but they increased my installment without informing me. vodacom must have the world most stupid CEO in the country.
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Replies (1)Vodacom's replyOfficial
09 Dec 2020, 07:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Dec 2020, 07:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
