From bad to worse

<p>Vodacom !!! WHYYYY do I need to struggle so much with you guys ???? </p> <p>2 months ago it was the upgrade reversal and now I'm being billed TWICE for a handset and TWICE for Admin Upgrade Fees !!! TWICE !!! </p> <p>I have phoned in on Monday 17 June 2017 and the lady ( Migo/Mico/Miko ) gave me reference number </p> <p>1- ********** ********** </p> <p> </p> <p>Long story short, I did my upgrade online : Then I only recieved my sim and NO device</p> <p>Then I had to do the reversal and send the sim card back to you guys. It took a whole month for you guys to sort it out and then I was able to do my upgrade again. </p> <p>So then I did the upgrade and YAY,....I received my device . </p> <p>But now I noticed on invoice I'm being billed twice for a handset and was billed twice for upgrade fees. </p> <p>When I phoned in, I was told that I was never supposed to be charged for admin fees cos I did it online</p> <p> </p> <p>But my question is, WHY was I billed TWICE for upgrade fees ? </p> <p>and WHY am I being billed twice for my handset ?? </p> <p> </p> <p>I just logged in to My vodacom account online and had a look at next month's bill as well....and I notice there as well....I'm being twice for a handset </p> <p> </p> <p>I'm only supposed to pay R379 something . </p>