1 reviews | Active since Feb 2017
From bad to worse...
<p>I have been struggling since January to have my account with Vodacom fixed after they messed up my upgrade, by their own admission. There seems to be no-one even slightly interested to assist. Does it really take more than three months to rectify the problems they created by their bad service??? Stay away from Vodacom as far as possible!</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom will always reply with a standard "we will make contact with you in due corse". Don't be fooled, they have no intention to contact you. Just accept that they will laugh off your complaint. You will never hear from them again.
Vodacom will always reply with a standard "we will make contact with you in due corse". Don't be fooled, they have no intention to contact you. Just accept that they will laugh off your complaint. You will never hear from them again.
I've been waiting three months for some assistance. Empty promises are all I'm getting.
I've been waiting three months for some assistance. Empty promises are all I'm getting.