From Bad Service, to Worse.

I app**** for a new contract on the Vodacom Direct Online Portal seeing as this was supposed to be an easier route than queuing in-store.

Low and behold - this turned out to be a terribly wrong assumption.

To date (first attempt in applying was the 18th of July) I've been transferred from the one department to the next, in a bid to get my order resolved. All to no avail. I can re-hash the whole scenario here, but what would the point be.

This is the WORST service I have ever received from any service provider and will never recommend Vodacom to any-one. Ever.

Hopefully this review will lead to the resolution of my order, seeing as no-one in any of the call centres (Vodacom Customer Care, Vodacom Online, Vodacom Direct) are capable of achieving this.