From an Upgrade to a Cancellation

***<br> <br> Unfortunately i have two contracts with Vodacom, one is for a cellular device and the other is a data stick and a laptop. I am currently due for an upgrade as my contract expires 17/07/2015. Vodacom DID NOT contact me to inform me of the expiration as required by the Consumer Protection Act.<br> <br> Above an beyond that, Mohadi had to ask me their \security"questions. Unlike other service providers i.e MTN asking normal questions"