From a Loyal customer

<p>I am really fed up with Vodacom. After being a customer of yours for almost my whole life I am so over being angry at you. Not only does your online consultants lose my upgrade order, not deliver it and not notify me but they also block me for some reason? I went in and after sitting around Vodacom for 2 hours I was allowed to upgrade. Jay. Now that I am upgraded you keep suspending my phone line at random intervals whenever it seems to please you???? The third time this week and the second time today. So after a 40 min wait and phone call you consultant tells me that she cannot help me and someone will only be able to assist me in in the morning. Meaning I am without any form of contact until tomorrow?? Why?? I did nothing wrong. I pay you every month, I am loyal, I am your customer…..why is it that the good guys finish last. I am over it. So either start treating me as a customer with the service I am paying for, or let me know where I can return your device and end my contract….as you are clearly in breach of it on your side. Waiting for your response…..</p>