DG
Des G

1 reviews | Active since Nov 2022

12 May 2026, 10:16

From a leading service provider to non-service provider - Vodcom sucks worse than a broken vacuum cleaner!!

Vodacom services provider doesn't even deserve a star let alone a 1/2 star or even a 1/4 star. You only got a star as I needed to write a review.

You block clients for no reason.

You provide a non-service service.

You expect clients to sort out your financial departments ****, yet you block them. So how do you expect them to sort out your incompetence?

You block essential service providers thus jeopardizing their employment.

You double invoice and you debit accounts before the debit dates You do not accept bank statements as proof of payments, when clients try speak to your service providers via the call center they are met with hostility.

Refuse to refund and assist the client at any turn.

Branch managers cannot even read their own statements

Get your act together and sort your house out.

0
Replies (2)
Vodacom
Vodacom's reply12 May 2026, 10:38
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team 

Vodacom
Vodacom's reply12 May 2026, 13:27
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team