aA
andrewjp A

1 reviews | Active since May 2016

04 Apr 2017, 17:18

free minute for dropped calls #VODADROPCALL Pathetic

<p>Dear Vodadrop</p> <p>when you send me an sms offering me 1 free minute to be used up by 23:59 tonight because you have "noticed that i have been experiencing numerous dropped calls" rather dont.</p> <p>your generosoty stinks!</p> <p>Numerous dropped calls vs 1 MINUTE!!!!!!</p> <p>your service is appalling. </p> <p>maybe you should spend more money on improving your customer service and less on advertising tellin g everyone how wonder ful you are</p> <p> </p> <p>1 minute? you have got to be joking. PATHETIC</p>

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Replies (1)
Vodacom
Vodacom's reply05 Apr 2017, 06:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team