Free Internet Data

<p>Vodacom telephone consultants phone you and offer free data only to find out when you receive your invoice that you actually paid for it.</p> <p> </p> <p>This happened to the phone number that my son has but i am the account holder. When i contacted them they said that it was done by the the phone number that my son has, but he is not the account holder, how can he give them approval to go ahead?</p> <p> </p> <p>The same happened to two other Vodacom numbers that i and my husband have. We received calls from Vodacom telephone consultants offering us free data but when we asked where the catch was and they told us that you are actually going to pay for the so called free data.</p> <p> </p> <p>I recently done a online upgrade on one of my Vodacom numbers. There were no connection or sim fees to be paid, but when i received my account all these fees were charged. I just got off the phone where it took me more than 45 minutes to sort out because Vodacom does not have a accounts department that you can call directly, you are transferred from the one consultant to the other when phoning 111. </p> <p> </p> <p>Without prejudice i want to state that service providers take millions from clients without them having any knowledge of. To make a query takes hours and many Vodacom customers do not have the energy to go through the pain staking process of making a query.</p>