"Free gifts" that aren't "Free" after all!

Regarding Vodacom handing out so-called "free gifts" that are not "free" afterall!

A member of the Vodacom team contacted me informing me that I was to receive a "free gift" for being a "valued customer", since I had in fact been with Vodacom for many years I believed them and even rep****, "Hey, it must be Christmas!". This staff member even informed me that I would receive a reduced monthly subscription on my contracts because of my status as a "loyal and valued customer".

Being a "valued customer" I probably should have seen it coming, and it was only after I received these gifts that I realized I was being taken for a ride. These gifts turned out to be set of ZTE Portable WiFi modems that I had absolutely no use for since I have permanent WiFi installed to my home. To add insult to injury, I got the shock of my life when I found out that I was conned into a 24-month 5 GB contract for each of these devices that was now being ADDED to my account monthly.

I'm curious as to however other non techno-savvy people you have conned in this way Vodacom? Preying on people's belief in you to pander off "free gifts" that later turn out to not be free at all?

If this is the kind of business you run and the type of low class moves you make towards someone who has been a customer for many years, then I will be forced to cancel all my contracts for myself, my wife and my son and take my business elsewhere. Since I have taken up this issue with your call-center, and the local branch for the last 4 months now to no avail. I am no longer wasting my time on you.