GT
GERHARDUS T

1 reviews | Active since Nov 2015

02 Dec 2015, 16:17

Free Airtime Summer Special - NONSENSE

Bought a Samsung Trend Neo cash as part of the Vodacom Summer Special. Apparently you receive a R300 free airtime voucher with the special. What a load of nonsense. It is already three weeks ago since I purchased the phone and guess what? NO AIRTIME. No use in phoning them, they keep telling me a different story each time I phone. No one knows about the special or they keep on telling me that it can take 48 hours to activate and then again 72 hours. This is misleading and extremely bad service.<br> <br> I cannot believe that I actually fell for that. Totally disgusted.

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2015, 19:56
Official
Hello Thyssen2015,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team