EC
Elaine C

1 reviews | Active since Nov 2017

28 Nov 2017, 21:11

FREE AIRTIME

I received R29 airtime to use today. I made a call vodacom to vodacom and after exactly 134seconds my airtime was used. How the hell is that possible

0
Replies (3)
Vodacom
Vodacom's reply29 Nov 2017, 06:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply29 Nov 2017, 09:46
Official

Dear Customer,

We thank you for bringing it to our attention and do apologise for the inconvenience.

Your query has been addressed and assigned to the relevant supporting team.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply29 Nov 2017, 14:09
Official

Dear Elaine,

We thank you for bringing it to our attention and do apologise for the inconvenience caused.

Your query has been addressed and as per my email the matter is resolved..

Regards,

Vodacom Consumer Website Team

Best regards,