SM
Stella M
1 reviews | Active since May 2016
23 May 2019, 11:14
Freaking wifi signal keeps disconnecting!!!!!!!!!!
Why does your freaking wifi signal keep disconnecting?????? This happens at least 3 times an hour and interrupts my wor****!!!!!!! It is actually ridiculous to pay so much for wifi and half the time it doesnt wor****!!!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
23 May 2019, 11:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 May 2019, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
24 May 2019, 08:06Dear Estelle,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Vodacom's reply24 May 2019, 08:06
Official
Dear Estelle,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We tried calling you on numerous attempts and there was no answer. Should you still require assistance with your query, please contact our Call Centre on 082 135 (free call from Vodacom sim).
Regards,
Vodacom Consumer Website Team
SM
Stella M's updateReviewer Update
30 May 2019, 09:59Amazing how you closed the ticket without solving the problem!!!! I cant download a simple computer program without the signal giving out. Why cant you just fix your systems!
SM
Stella M's update30 May 2019, 09:59
Reviewer Update
Amazing how you closed the ticket without solving the problem!!!! I cant download a simple computer program without the signal giving out. Why cant you just fix your systems!