Frauulent sim swab

28 July 2017 , sim swab done without my knowlegde, whem Vodacom phoned me to confirm i to ld them that it was not me and should not allow any sim swab over the phone, they told me that my no. has been flagged, ********** 970. after receiving a suspicious call asking for directions to fix water leakage in my house, i phoned Vodacom and was told that there si sim swab pending, The gut told me that he needs to involve his supervisor as this was done after the no. was flagged. HE kept me holding until i dot cut off, he di d not even bother to call me back, it then realised that this is inside job. I called again and was told there is another sim swab pending, this was now the second time after my no. was flagged, again this person promised to flag my number. Saturday the 29th i went to the branch at Clearwater mall, they could not help me, that evening i called the call center, they could not help me, on Monday the 31st i went to the branch at Greenstone mall, they could not help me all i was told to go to Hello Peter. I was told that they get the same complaints like mine every day but nothing is done about it, Vodacom dose not care about its customers, it is allowing its staff to abuse clients because there is no outcome. I believe this Vodacom`s way of shying away from dealing with customer`s complaints because not everybody will use this service as you need internet connection which some people cannot afford. This is terrible, i felt so helpless as i was scared of my account being wiped clean by the ****s after this sim swab as i have collegues who have been the victims of the same and only realised after filling their petrol tanks that they had no money in their accounts to pay for the petrol. I strongly believe that this is inside job and Vodacom is allowing it. I would like to warn people out there that you stay with Vodacom at your own risk, one day you will wake up with your Bank account dry due to the ********** sim swabs done by Vodacom staff. The worse thing is that in February i wanted to do a sim swab over the phone , they told me that i failed to answer the questions and i should go to the branch which i did, who is this person now who is able to answer personal questions about me better than myself other than the Vodacom employees.I am very angry and disappointed by Vodacom because i have been their loyal customer from the time the cellphones were introduced. Up to today Vodacom has not done anything about my complaint to their call centre and visits to the two branches.