AM
Anna M

1 reviews | Active since Oct 2019

17 May 2023, 21:24

Fraut

Very disappointed, received a call from debit collectors telling me to pay Vodacom account which I dont have or open account with Vodacom I was advised to go to police station to get affidavit and sent to Vodacom, together with my ID which I did . The lady who helped me told me after 14 days they will come back to me .still waiting. Vodacom allow ****mers and *****sters to open account using my information without confirmation and proper checking. It looks like they work with ********s using our details to open accounts.Im advise to take this futher to more media platforms.

0
Replies (1)
Vodacom
Vodacom's reply18 May 2023, 07:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team