*****ULULENT "transfer of ownership"

I started getting sms's last week from (I thought VODACOM, as it stated "VODACOM VIP' on the sms's -but found out later in the week that it was RMCS about free airtime-it said that my 'free airtime will be credited to me in 24 hours and if I receive sms relating to payment to please ignore.On the weekend of the 15 th of April 2016 I started noticing that I don't have any BIS any more.I live on a farm 30 km out of town on my own and have cancer, and thus cannot afford NOT to be in contact with the outside world. I phoned vodacom 111 to ask what was going on and they said that there has been an "ownership transfer" on my acc-I asked what that meant and they said that my acc has been taken over by RMCS and that vodacom cannot assist me any longer.I asked how that was possible and he said that I must have an acc with Jet or Edgars and that I must have taken up a contract with them.I said that I do not have ANY accounts anywhere and that I haven't even been out of my house for the last week and that I have ALWAYS from the beginning 16 years ago been a Vodacom PRE PAID customer and that I am NOT interested in an acc. He said sorry but vodacom cannot help me-I asked how it was possible for this to happen as the sms came from vodacom and he said that RMCS has permission to use their portals-I p**** but then it IS vodacom's problem as I as an unsuspecting vodacom customer rep**** to an sms from supposedly vodacom and now ALL my services but for phoning and sms 's have been cut off EVEN THOUGH I PAID FOR BIS FOR THE MONTH. I was given RMCS 's no and phoned to explain-they said they couldn't help me but would log a query and would get back to me within 36 hours max.I heard nothing and that was the 18th of April. I also posted on vodacoms facebook page and a Xolelani Sono from social media responded on the 21st of April saying he would look into it-contact RMCS and get them to cancel my subscription/contract. then I never heard anything again although I sent several emails to *** I again phoned Vodacom several times after that as well as sending emails on their website and posting on their chat wall. Vodacom NEVER responded to ANY of my emails sent on their web site.EVERYONE else when I phoned or on the chat line just said "SORRY WE CANT HELP U" I then phoned RMCS a FEW times again who also said that they cant help me and that I had to "WAIT FOR THE PEOPLE TO CONTACT ME-THEY CANT DO ANYTHING' This cost me more that R50 airtime as it is a billed call. The next day I tried AGAIN to follow up but the lady said that there was NO query logged on my no-they asked me for my ID no and BAnk acc no which I refused as I said that they opened up an account for me WITHOUT MY PERMISSION BANK ACC DETAILS AND OR ID NO- (HOW IS THAT POSSIBLE!!??) and now they want it-WHY? To maybe say that I gave it to open up an acc for me? On 21 April 9h00 am I spoke to Innocent who gave me a ref no yet again ref *** who also said that "the people will get back to me max in 36 hours" it has now AGAIN been more than 2 days 50 plus hours and still NOTHING! and I STILL have NO COMMUNICATIONS ON MY BLACKBERRY !!!I tried phoning this morning again but I get cut off every time and I REALLY DON'T HAVE ANY MORE MONEY TO WASTE ON AIRTIME-I AM DESPERATE NOW- AIRTIME NOW RUNNING LOW AND I CANT GET INTO MY APP ON MY PHONE TO BUY ANY MORE AIRTIME-PLEASSSEE HELP! THANK U