**********ly debiting our account.

On of their reps walking around in our area approached us regarding a Fibre line as Fibre cables were just laid in our area, he pitched a Fibre deal and also a free LTE router in the interim with 100gigs data once off, free , until Fibre goes live. We signed up to our regret as the 100gigs was not free as promised and signed for. Vodacom took advantage of the fact we are current vodacom clients and went ahead and billed us for this apparently free LTE data to the tune of about R900. We gave NO Permission for this and also we were not asked for banking details. The 100 gigs had to literally be switched off once used up but this was not the case. They just decided on their own to do what they felt like and **********ly just took money from us. Spoke to 2 different Fibre agents who openly admitted we were **** to, but no one offered a solution other than cancel the LTE which I did in a hurry. Vodacom misrepresented themselves and on to of it wrongfully charged us for their incompetence. I don't care what they have to say anymore and or explain, ALL I WANT IS OUR MONEY BACK that they took knowing it was wrong of them to do so. Im disgusted by vodacom at this point.