1 reviews | Active since Aug 2014
**********ly Created a new contract
<p>Vodacom, a bunch of **********.</p> <p>In October 2016 I cancelled my last contract with them, the last bill came off on November which was confirmed by their cancellations department. Then come December they have magically (without my consent or signature) created a new number and a so called contract for me (*****). They carried on for December to deduct money from my account and now in January 2017 the wish to do the same.</p> <p> </p> <p>Calling multiple times and getting different reference numbers for each call, because the 1st, 2nd and 3rd reference number can't be picked up on their so called great system.</p> <p> </p> <p>I have handed this case to my Attorney as this has costed me unpaid leave and hours of phone calls (of which i have the recordings) to no avail. </p> <p> </p> <p>It is Blatant *****!!!! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
