**********ly charged migration fees to fixing Vodacoms own mess

After being **********ly migrated to a bigger package and complaining Vodacom has the audacity to charge me a migration fee of over R1000 to rectify their own mistake. I am appalled by this shocking and obviously unintelligent behaviour of a company of this size. Who are you employing and what are the consequences of the person who actually **********ly migrated me initially with the promise of no extra cost per month as per telephonic conversation. Absolutely disgusting. I cant wait to move away from Vodacom permanently