SR
Shako R

1 reviews | Active since Sept 2022

30 Oct 2022, 09:51

********** vodacom service

Vodacom is full of lies n ***** they double charged me n then disconnected my fiber in the middle of the month n now they want me to pay for October of which I had no fiber n I have called them a thousand times n they consultants launch a complain many times n they never called back I always have to call.y should I pay for something i didn't use n it's not my fault.n if I have to pay who will compensate me for the data I had to buy through this month??please fix this cz the next thing you will be charging me for cancelation fee.im totally not happy with vodacom service at all .

0
Replies (1)
Vodacom
Vodacom's reply30 Oct 2022, 11:02
Official
 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team