********** Vodacom Contract
<p>On the 17 March 2017 , i went to iStore at The Glen Mall for update on my iPhone .I ask the sales lady to check if i qualify for iPhone 7 . She ask me my details including my personal bank account ,which i gave it to her .She told me that the system went offline while she was busy capturing my information on the system . She said vodacom will contact me within three days for a feedback on my application .Three days went past nobody contacted me .I was so suprised when i receive an sms for debit from Vodacom R207 .I then contacted Vodacom .I was told that i have opened the contract in Umlazi Megacity Vodacom outlet. Am staying in Johannesburg and theres no way that i can go to Durban to open contract . I made an affidavit and my id copy and emailed to vodacom .When i call vodacom i am being sent from one pillar to post . I was told that my case will be resolved within 7 days until today nothing has been done and it is more than 7 days .I had to call vodacom every day i get different story .The service i recieved from Vodacom and iStore is terrible . They dont care about the customers concerns .</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
