LQ
Luc Q

1 reviews | Active since Dec 2012

01 Jun 2016, 10:04

********** Vodacom Accounts

<p>On 9 May I submitted the required forms to Vodacom, for them to investigate two contracts that were **********ly opened in my name to their *** address and have had zero contact back from them on the progress of this. I have emailed, called and posted on their Facebook wall, and the most I got back was from their social media team repeatedly saying somebody would contact me, however nobody as, in almost a month.<br /><br />All I am after is the following:<br />1. I want to see what they have done to investigate this matter, as there might be a person at the store these accounts were opened with that was either part of the *****, or was negligent in accepting the forms.<br />2. I also want to see copies of the forms used to open the accounts so that I can try figure out where these forms were aquired from, to prevent this happening to somebody else.<br /><br /><br /></p>

0
Replies (2)
Vodacom
Vodacom's reply01 Jun 2016, 10:16
Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Social Media Team

LQ
Luc Q's update07 Jun 2016, 07:05
Reviewer Update

Still ZERO response from anybody at Vodacom, as expected. It really does appear that Vodacom does not take ********** accounts seriously.