AN
Amanda N

1 reviews | Active since Jul 2016

10 Nov 2017, 19:08

********** Vodacom account

A ********** account was added to my Vodacom account while I was on the phone speaking to the Vodacom contact centre. I was informed I needed to submit documents to their ***** department and I did and it's been 3 weeks and no one has even contacted me and they've debited account.

0
Replies (1)
Vodacom
Vodacom's reply11 Nov 2017, 07:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team