MM
Marné Marais
1 reviews | Active since Apr 2018
26 Jul 2021, 09:04
********** Vodacom
And so the saga continues with Vodacom : - they were still unable to correct the ********** data charges on my account - to my surprise I was at the Vodacom shop in Worcester yesterday, just to find out that Vodacom, without ANY consent, upgraded an account that I have been waiting to cancel. I find the above absolutely ludicrous and absurd, and will unfortunately not leave it at that.
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Vodacom's replyOfficial
26 Jul 2021, 09:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jul 2021, 09:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team