WR
Werner R
1 reviews | Active since Jul 2022
22 Nov 2022, 09:46
********** Vodacom
Yesterday 21 November I was buying some air time from Vodacom via the internet. There was an offer of 100 MB for R 15 for the rest of the day. I never got to the intended whatsapp I had in mind.. I only made two short calls in the afternoon to 0860 numbers and left messages. When I did want to make a whatsapp call later in the afternoon the 100 MB had disappeared! This is blatant ***** and misrepresentation. Scandalous! W Richter ***.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
22 Nov 2022, 09:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Nov 2022, 09:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team