RS
Rozelle S
1 reviews | Active since Oct 2020
13 May 2021, 10:20
********** Vodacom
I contacted Vodacom to cancel two contracts due to expire. Vodacom extended these contracts without my consent for another two years. I will not be paying for these contracts.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
13 May 2021, 10:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 May 2021, 10:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RS
Rozelle S's updateReviewer Update
13 May 2021, 11:06Please contact me immediately on +***0. This matter is serious enough to not delay or only react "in due course".
RS
Rozelle S's update13 May 2021, 11:06
Reviewer Update
Please contact me immediately on +***0. This matter is serious enough to not delay or only react "in due course".
RS
Rozelle S's updateReviewer Update
13 May 2021, 12:25And nobody answers when I call your so called 'after sales' number. Vodacom Customer Care also puts me through to 'after sales' when I phone and nobody answers.
RS
Rozelle S's update13 May 2021, 12:25
Reviewer Update
And nobody answers when I call your so called 'after sales' number. Vodacom Customer Care also puts me through to 'after sales' when I phone and nobody answers.
RS
Rozelle S's updateReviewer Update
15 May 2021, 21:29I have not heard from Vodacom yet after posting this review. It now transpired that a 3rd contract with Vodacom has also been renewed without my consent.
RS
Rozelle S's update15 May 2021, 21:29
Reviewer Update
I have not heard from Vodacom yet after posting this review. It now transpired that a 3rd contract with Vodacom has also been renewed without my consent.