1 reviews | Active since Jul 2016

23 May 2018, 18:30

********** vodacom

JUST BECAUSE I STARTED BUYING MORE OF TELKOM AIRTIME AND VERY LESS OF YOUR AIRTIME BECAUSE YOU ARE VERY EXPENSIVE AND TAKE YOUR CUSTOMERS AIRTIME FOR NO REASON.YOU HAVE STARTED TO WEAKEN YOUR SIGNAL.SHAME ON YOU AND THIS IS ONE OF THE MANY COUNTLESS REASONS YOU WERE GRILLED IN PARLIAMENT FOR GROSSLY EXORBITANT PRICES.I SEE THE REASON FOR YOUR CUSTOMERS GOING FOR TELKOM AND OTHER BETTER NETWORKS.I WILL NEVER CHANGE MY MIND ABOUT TELKOM EVEN THOUGH IT DOES MESS UP ALSO SOMETIMES.YOU ARE SO USELESS THAT YOU DO NOT EVEN RESPOND TO YOUR CUSTOMERS .AND ALSO TAKE NOTE THAT THESE COMMENTS WILL BE SENT TO ALL SOCIAL MEDIA PLATFORMS INCLUDING HELLO PETER .AND I WILL ALSO PORT TO ANOTHER NETWORK USING THE SAME NUMBER.

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Replies (3)
Vodacom
Vodacom's reply24 May 2018, 06:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply25 May 2018, 10:56
Official

Dear Billy

Kindly note that the above query has been attended to and feedback has been provided.

Kind Regards

Craig Julius
Vodacom Consumer Website Team

Vodacom
Vodacom's reply25 May 2018, 11:01
Official

Dear Billy

Kindly note that the above query has been attended to and feedback has been provided.

Kind Regards

Craig Julius
Vodacom Consumer Website Team