1 reviews | Active since Feb 2014
********** Vodacom
Everytime i buy the double Data on the my vodacom app i have to phone Vodacom because the double data is never received.
Last occasion i bought the double 5 gig and should recieve in total 10gig but i dont, i have to call to ask then they log a query, wait 48 hours to get the data. Unfortunately this is a reoccurring problem which Vodacom is taking lightly. I paid for it and should receive what i paid for not less! *****?
Because of this i have to buy more and more data and have to call more and more.
Again my data is finished and now i have to buy yet again.
How about i pay only half ? Seems fair.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Heinrich
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,
Dear Heinrich
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
RJ
Best regards,