1 reviews | Active since Jul 2017
********** VLive subscription
<p>Good morning, I noticed an amount added to my cellphone bill on a daily basis. Sms'd stop to all known numbers as I have never willingly subsribed to any WASP services. Apparently this has been going on for months. Phoned Vodacom customer care and after several attempts I was told it is a VLive subscription. Sesrched the internet and found information proving this is a **** run by AfriG, a Canadian based company with Vodacom having full knowledge of it. I require immediate cancellation of the ********** subscription, a full refund, my account te be blocked from all WasP services and email proof that this has been done. My email is ********** and my cellphone number is ********** 147.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Mr Botha,
Your matter has been attended to.
Regards,
Cassandra
Best regards,
Dear Mr Botha,
Your matter has been attended to.
Regards,
Cassandra
Best regards,
