1 reviews | Active since May 2014
********** use of my cell phone
<p>As per previous experience 8 weeks ago when a *****ulant sim swop was one on my telephone number ********** 077, Vodacom assured me that the problem was resolved and a new sim card was activated. I have now received an invoice for R3693.11 for services and calls that were not made by me. Clearly the issue has not been resolved and the *****ulant use of the phone continues. Can somebody please assist me with this problem or close down this acount and I can open a new one.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that feedback has been emailed to you.
Regards
Dominic
Good Day
Kindly note that feedback has been emailed to you.
Regards
Dominic