GR
Gary R

1 reviews | Active since Sept 2012

20 Oct 2017, 09:52

********** use of my account

some one has opened 5 lines in my name and the money deducted from my account. now the onus is on me to prove it was not me..... ? am telling them it was not me . very worried that its that easy to get hold of my stop order details. vodacom sucks no trust anymore....treat me like the ******** when it is you that have a breach.

0
Replies (2)
Vodacom
Vodacom's reply20 Oct 2017, 10:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply17 Nov 2017, 13:43
Official

Hi Gary

Please be advised, feedback has been provided to you via email.

Regards,

RJ