1 reviews | Active since May 2013
********** upgrades- personal info not safe
There was a ********** upgrade on my account, Vodacom took forever to deal with it, and just when I thought it was rectified because I got a call confirming this & I assured them that I wanted to cancel the original contract. Today I got a call that the ********** contract is still active. Vodacom is not to be trusted, first the ***** now I find out that the ********** contract is still effective.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Thank you for the posting, we could not reach you when we called.
The contract in question has been cancelled and all invoices have been reversed.
We apologise for any inconvenience caused.
Regards
Moddy
Good day
Thank you for the posting, we could not reach you when we called.
The contract in question has been cancelled and all invoices have been reversed.
We apologise for any inconvenience caused.
Regards
Moddy