********** upgrades

<p>I am very disappointed with the level of service I got from Vodacom and it seems like no one is willing to help me. My contract was **********ly upgraded at East rand mall vodacom shop and two lines were added on my contract. I reported the matter to vodacom immediately when I discovered it in January 2017 and I emailed all the documents they required. But nothing has been done to resolve the matter even today and when I phone them they tell me I'm must call forensic dept, when I call forensic they said it's with accounts and accounts said it's upgrades. So now I don't know who to call . yet they still billing me for the lines that i dont know and they send me sms that my account is in errears.</p> <p> </p>