********** Upgrade Still Not Cancelled

My complaint dates back to last year when a ********** upgrade was done on two of my phone numbers. Since then, I have been trying to get Vodacom to cancel these upgrades. One of the numbers was cancelled a few months ago, but I am still being debited for one of the numbers. The complaint was escalated in April and investigated by the forensics department but nothing has been done. <br> <br> Mr Njongo was meant to phone me in this regard, but he never did. This is the second time that I've had to post this complaint on Hellopeter. It is utterly unacceptable that I've been debited every month for a contract that I never asked for.