1 reviews | Active since Feb 2017
********** upgrade on vodacom under my account
<p>I received a text from my bank noticed a monthly instalment of 2063.00 from vodacom cellphone upgrade of 2 iPhones in vodashop in mpumalanga at ilanga mall of which I know nothing about. My contract elapsed and didn't want to upgrade surprisingly there are 2 phones which were done without my consent. I contacted vodacom and got some many reference and nothing has been done. REF 1- ********** 518522 ,Ref 1- ********** 306493,Ref 1- ********** 279329andRef 1- ********** 541330 without anyou assistance in email my affidavit and ID trade partners and at ********** ********** ********** and ********** no assistance. Please investigate ion this matter and I request a prompt response. Thanks</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
The ***** Team required the documents in order to investigate further. I responded to you via email as well.
Kind regards
Vodacom Consumer Website Team
Dear Client
The ***** Team required the documents in order to investigate further. I responded to you via email as well.
Kind regards
Vodacom Consumer Website Team
