1 reviews | Active since Nov 2012
********** Upgrade on my Vodacom account
I have just debited 1179 from vodacom instead of 75 I am told I have done an upgrade of which I don't know of. The person whom did my upgrade were did they get my latest pay slip, proof of address and bank statements. What kind of process did they follow to ensure that the person whom did an upgrade is the right person.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team