SM
Seboko M

1 reviews | Active since May 2015

06 Jun 2017, 02:17

********** Upgrade on my Vodacom Account

<p>I have a contract with Vodacom which was **********ly upgraded on 3 April 2017 according to them (Vodacom). Since 28 April 2017 I have spoken to a number of people at Vodacom and obtained an equal number of references with no success. I am now at my wits end and do not know where to go to. The last time I contacted them was last Friday, 2 June 2017 when they gave me reference 1- ********** ********** , and I have not heard from them since. What is worse is that it is the second time my Vodacom account has been de*****ed. Richard Malatsi </p>

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Replies (2)
Vodacom
Vodacom's reply06 Jun 2017, 07:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply06 Jun 2017, 10:26
Official

Dear Customer

As discussed, we assisting with your query.

Kind regards

TS

Consumer Website team