1 reviews | Active since Apr 2017
********** upgrade on my Voda account - Vodacom better fix this mess fast !!!!!
<p>When I called Voda this morning to cancel my top up contract I was told that an upgrade was done on my account on a Samsung device. ( which I don’t have & never requested) </p> <p> </p> <p>I have not done such & neither have I received any device. I'm soo disgusted that this has happened as I have not approved any of this. </p> <p>Because of Vodacom's terrible security controls or none existent security controls , now I have to go to the police station to file a report to get this investigated. This is an inconvenience to me, I’m am beyond disgusted!!! Vodacom better fix this mess fast !!!!! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
