BM
Boitumelo M

1 reviews | Active since Apr 2017

04 Apr 2017, 14:45

********** upgrade on my Voda account - Vodacom better fix this mess fast !!!!!

<p>Hi have sent an affidavit to the ***** team to investigate this occurrence</p> <p> </p> <p>I want fast feedback on this, I’m not prepared to pay for a ********** upgrade on my account.</p> <p> </p> <p>Vodacom sales & upgrades need to give answers to this, I went to a franchise, where by I was showed the event logs have indicated who created the upgrade transaction.</p> <p> </p> <p>I want answers fast !!!!!!</p> <p>This is day 2 of my complaint </p>

0
Replies (1)
Vodacom
Vodacom's reply04 Apr 2017, 15:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team